To guarantee a high standard of quality and service we leave nothing to chance

Translation from and into 65 languages

We translate your message into 65 languages. Our other services include:

  • Layout
  • Printing or storage on a digital data carrier
  • Recording by your preferred voice
  • Synchronisation with animations and sound track

This procedure will result in a finished product that will appeal to native speakers of the target language.

Fast response

  • We will reply to your e-mails within 3 hours.
  • Quotations are sent within 24 hours.

A single contact person to coordinate all your translations and services

  • It is our ambition to enter into a long-term partnership with every one of our customers. This is why our first step is always to listen to our customers attentively in order to gain the clearest possible understanding of their translation requirements and how we can best respond to their needs.
  • Following an orientation interview, you will be assigned an account manager who will direct the flow of work to ensure everything will run smoothly from start to finish.
  • In mutual consultation, we will discuss the technology needed to flawlessly import your input texts and deliver your target files for immediate use.

Our quality policy in accordance with the Kaizen principle

The highest possible degree of customer satisfaction and the ambition to continuously raise the bar are our key motivating factors. We aim to offer high-quality linguistic solutions and exceed your expectations in every phase of your project.

In this, we keep a continuous eye on:

  • the quality of the finished product;
  • the costs of the services;
  • the punctual delivery of our projects.

We are a Japanese company and work according to Japanese quality standards evaluated in accordance with the Kaizen principle. This means that we keep a record of all our quality control data in our quality care systems. We register and record every question and complaint ever issued by a customer and transform this data into high-quality results.

ISO 9001:2015

Yamagata Europe was awarded ISO 9001:2015 certification by DNV (Det Norske Veritas). This standard gives us the framework to structure our quest for quality and continuous improvement.